Company Workflow Automations & Emails FAQ

Created by Andrew Ringer, Modified on Fri, 7 Mar at 12:45 PM by Andrew Ringer

TABLE OF CONTENTS


(A) Definitions

Independently Workflow Automations

https://app.independently.ai/customizations/automations


Any internal Independently workflow triggered on a given event with one-or-more logic or action steps.


  • MUST belong to one Independently "module" type (IE. `worker`, `engagement`, etc...)
  • MUST have one-or-more "trigger" event(s) to start the workflow (IE. `schedule`, `onNewEngagement`, etc...)
  • MUST have one-or-more "node" step(s) of workflow logic or actions (IE. `wait`, `sendEmail`)


Independently Email Templates

https://app.independently.ai/customizations/emailTemplates


A templated system email used in-app or triggered by an Independently Workflow Automation.


  • MUST belong to one Independently "module" type (IE. `worker`, `engagement`, etc...)
  • MAY OPTIONALLY included embedded data referenced from other "module" types
  • MAY OPTIONALLY include templated variables and functionality
  • MAY OPTIONALLY be whitelisted/co-branded with a company Logo (*Premium Feature*)


(B) Automations List


External ID: "{namespace}-{onEvent}-{shortDescription}"


Email Automation Name  (who-what)Sent ToTriggering Event LogicDescription
worker-outstanding-engagement-action-items-risks-with-recommendations-emailWorkerAfter an engagement is created  waits 1 day  and if statement checks that they completed the survey process and if critical and high recommended action items are missing and sends notification to worker listing recommended action itemsWorker outstanding Engagement “Action Items” (Risks With Recommendations) email
client-worker-compliance-survey-remindersWorkerSent when a new Engagement is created and their compliance survey is completed(Client) Worker compliance survey reminders
sme-engagement-due-date-remainder-notificationSME Triggered once daily to send an internal email reminderSME Engagement Due Date Remainder Notification
sme-engagement-progress-updated-notification[Internal SME]Triggered once daily to send an internal email reminder[Internal SME] Engagement Progress Updated
monthly-worker-hiring-manager-compliance-survey-reminder-emailWorker & Hiring manager Triggered once daily for all Engagements with outstanding Worker and/or Hiring Manager compliance surveysMonthly Worker & Hiring manager check-in engagement compliance i) Create new survey(s) & ii) Send reminder email(s)
or5xi1cGKL[Scheduled] Update Risk With Recommendations SnoozeTriggered once every-hour for all Engagements with snoozed action items[Scheduled] Update Risk With Recommendations Snooze
new-engagement-created-send-hiring-manager-notificationsHiring ManagerTriggered every 1 minute for all Engagements created to send the Hiring Manager's survey notificationNew Engagement created - send Hiring Manager notifications
worker-outstanding-engagement-action-items-risks-with-recommendations-emailWorkerTriggered 1 day after new Engagement is created with outstanding "Critical" & "High" priority action items to send a reminder emailWorker outstanding Engagement “Action Items” (Risks With Recommendations) email
client-worker-compliance-survey-reminders(Client)When a new Engagement is created after 1 day on any outstanding Worker Engagements(Client) Worker compliance survey reminders
new-engagement-created-send-notificationsNew Engagement created send notificationsOn a new Engagement created to send Worker & Internal notification emailsNew Engagement created send notifications

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